API-First Whitelabel Automated Support.
Support Automation for the Modern Age.
GD Support operates as a whitelabel support solution to fit your brand, your voice, and your needs. Seamlessly integrate AI-powered customer support, knowledgebase documentation, and powerful automations into your existing infrastructure. We'll handle the heavy-lifting of support infrastructure, so you can focus on what matters most — your users.
Where Your Users Already Are.
We integrate with the platforms where your users already are — keeping your users where they already want to be.
Our integrations let your support infrastructure operate regardless of your users’ outreach channel, letting you give your users the support they need, wherever they already are. Wherever a user sends a message you can get them the support they need.
On top of that, we provide automations and flows so that you can automate the simple requests, FAQs, and common responses, letting your Support Agents tackle the cases that need them the most — all whilst keeping your SLA standards high, even out-of-hours.
Wherever Your Data Is.
Keep your data where it is — but make it work harder for you.
Extend the reach of your documentation and knowledgebase, whilst keeping the systems that already work for you. Seamlessly integrate with existing tools to provide enhanced accessibility, enabling your team to leverage your data across multiple platforms and channels without disruption.
Paired with our automations, your documentation can go further, answering the common inquiries getting your users quick feedback on their outreach.
AI-Powered, Human-Driven.
Keep your humans in the driving seat.
Our AI integrations aren't forcefully shoe-horned in — use it, or not, the power's in your hands. Exactly control the use of AI, as near or far as you want it to reach. With or without AI, our automations put power behind your support infrastructure.
Which model, who hosts it, and who runs it is all in your control — BYOM, SaaS, Cloud-Hosted, or On-Premises.
Powerful Automations.
Plug-and-play automations to supercharge your support — powered by MCP.
Automations powered with ease, using MCP to connect your data sources, outreach channels, and support automations together. Build on our automations with your own logic and workflows, hosted anywhere. Allow automations to handle common inquiries, FAQs, and routine tasks, freeing up your support agents to focus on more complex issues.
Regardless of where your application runs. Integrate your application server's automations in your own language, in your own environment, and in your own way.
We’re Used in Production.
We’ll do the heavy-lifting — integrate your support flawlessly wherever you need it.
We’re already in-use, behind the scenes, powering high-demand support. Our platform ensures seamless integration, reliability, and scalability, enabling organizations to deliver exceptional customer experiences. From automating responses to managing complex workflows, we provide the tools and infrastructure needed to meet the demands of modern support systems.
How Can We Help?
Let us support your support. Let us know what our support system can do for you.
We can tailor your experience with our support system to fit your needs — including connecting your data sources; connecting your existing profiles, channels, and accounts; and configuring our automations to fit the voice and profile of your brand.
Email us at info@greatdetail.com.